Return to a past chat
Find an earlier assistant conversation, continue a web chat and manage the archive without confusing it with assistant memory.
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What this is for
Past chats lets you return to conversations in the current workspace. Web conversations can be continued; WhatsApp conversations are read-only in the app. Archive hides a chat from the main list without erasing the assistant's memory.
Before you start
Check the current workspace and review any unsent message in the composer. Continuing another chat changes which conversation is current. Do not assume a message written for one conversation is appropriate in another.
Wait for an in-progress reply or approval decision to finish before switching. The app disables continuation while a conflicting chat operation is running.
Continue a web conversation
- Open Assistant.
- Select Past chats from the home view or conversation header. A side panel opens and loads the conversation list.
- Identify the chat using its title, activity time and channel label. Current marks the current web chat. Some conversations may be Untitled.
- For a web chat in the main list, select Continue. The chosen chat becomes the active conversation and the panel closes.
- Read the restored messages before sending your next request. A pending proposal is not proof that its action was completed.
If the list has another page, Show more loads additional chats. No past chats yet. is the empty-list state, not an error.
The home view may also show recent chats. Selecting one opens the relevant web conversation or the read-only WhatsApp detail, depending on its channel.
Read a WhatsApp conversation
- Open Past chats and select a WhatsApp chat's title.
- Read the detail view, marked This conversation is read-only.
- Use Back to return to the list, or Done to close the panel.
There is no web composer or web approval action for this history view. Continue the exchange and approve or reject requests in WhatsApp itself.
Archive a completed chat
- Find a closed conversation that is not the current chat.
- Select Archive when the action is offered. The row leaves the main list.
- Expand the Archive section to find archived conversations.
The archive action is not offered for every row: a current or still-open conversation is not eligible for the same action. Do not treat a missing button as proof that the chat was already erased.
Restore an archived conversation
- Open Past chats and expand Archive.
- Select the archived chat's title. The detail opens read-only.
- Select Restore. The chat leaves the archive and returns to the main list.
- For a restored web chat, use Continue to make it the active conversation. Restoring alone does not automatically resume it.
Important: Archiving only hides the chat. It does not erase the assistant's remembered facts, shared rules or learned writing preferences. Manage those separately in Memory and writing style.
Start a separate conversation
From an active web conversation, select New chat. The app must successfully start the new conversation before replacing the old view. Starting a new chat is not the same as archiving, deleting memory or increasing your usage allowance.
If something goes wrong
- The list fails to load: select Retry. Existing conversations are not proven missing by a load error.
- A chat fails to open: the app reports that the current conversation is unchanged. Retry rather than assuming the switch happened.
- Continue is disabled: wait for streaming, a new-chat request, another switch or an approval decision to finish.
- Archiving or restoring fails: the panel shows the error. Retry the intended action; do not infer a successful move from a click alone.
- New chat fails: the old conversation stays on screen. Do not send sensitive new-context instructions assuming they will enter a different chat.
- You cannot find an older exchange: check Archive, load more rows and confirm the workspace. You can also ask the assistant to search earlier conversations by topic or date.
Related pages
Video guides
Go back to a past chat
Go back to an earlier chat with the assistant.
This recording shows the real-estate edition.
Written steps
- Your conversations with the assistant are saved. Click Past chats.
- Each chat shows its first message and when it started.
- Archive hides a chat you no longer need. It doesn’t erase what the assistant remembers.
- Click Continue to reopen a chat.
- The chat opens where you left off.
- To start fresh, click New chat.